markus.p Posted November 26, 2021 at 07:10 PM Posted November 26, 2021 at 07:10 PM Hello, I have a new Warp2 Pro charger with FW 1.1.0. The LAN Connection interrupts always after a couple of minutes . Device disappears and can not be accessed via LAN ip address. WLAN works fine. A reconnection of LAN cable does not help. The box needs always to be disconnected from power for a short time. LAN configuration is DHCP. FritzBox uses always same ip address. Markus Quote
rtrbt Posted November 29, 2021 at 09:51 AM Posted November 29, 2021 at 09:51 AM Hi, On 11/26/2021 at 8:10 PM, markus.p said: WLAN works fine. If you can still reach the web interface over WLAN when the LAN connection is interrupted, please download a debug report (System -> Event-Log -> Download debug report and event log) and post it here. Quote
markus.p Posted November 29, 2021 at 08:39 PM Author Posted November 29, 2021 at 08:39 PM Hello, I do not want to attach the log file to this chat since there are some NW details inside. Can you provide me a email address for log file upload. What I can see as last 2 lines within the log file are: 12127 MQTT: Connected to broker. 95633 httpd_ws_recv_frame failed to get frame len with 259 The rest looks Ok. There are not any errors. Markus Quote
markus.p Posted November 29, 2021 at 08:46 PM Author Posted November 29, 2021 at 08:46 PM Status Screen: "Verbinde" stays all the time until power reset cycle Quote
rtrbt Posted November 30, 2021 at 09:54 AM Posted November 30, 2021 at 09:54 AM 11 hours ago, markus.p said: Can you provide me a email address for log file upload. Sure, please send the log to erik@tinkerforge.com. Quote
adr1an0 Posted April 4, 2022 at 09:11 PM Posted April 4, 2022 at 09:11 PM I have the same problem or very similar problem. I cannot connect to the Webserver via Ethernet. Log also showing httpd_ws_recv_frame failed to get frame len with 259 Is there a official solution for that? Thank you, Adriano Quote
rtrbt Posted April 5, 2022 at 06:59 AM Posted April 5, 2022 at 06:59 AM Do you also get "Verbinde" or "Connecting" as LAN/ethernet status? In this case the problem is usually with the ethernet cable. Also we've had one case where the router that the charger was connected to had a non-working ethernet port. The log message indicates that a WebSocket frame could not be sent, however if you can't load the Webinterface at all, there is no WebSocket connection. So this is likely a message generated when you disconnect from the chargers WiFi access point. Quote
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